Mobile as an essential part of digital transformation
Undoubtedly, we live in an era of true social technologization, on a scale never seen before in history. Although we have been living in it for a long time – since the improvement of textile machines and the invention of the steam engine, we can distinguish several stages of progress. So what is digital transformation?? What role does the mobility segment play in this respect?
The notion of digital transformation is inextricably linked to the notion of progress, which is the result of the desire to improve, and also, from what stems directly from the lazy nature of man, namely, the desire to simplify all the processes that people undertake. The desire to improve one’s own existence and efficiency was the reason for the creation of weapons by the first humans, or the creation of tools. As a result of this, societies were also formed, which created civilizations as a result of development. At the level of civilization, every now and then we experience smaller or larger technological leaps, which undoubtedly include industrial revolutions.
According to the Britannica source, the industrial revolution is primarily a technological, socio-economic and cultural change. New machines made it possible to increase the production of goods with less human energy, and this allowed factory owners to get progressively richer, which shaped the appearance of society and its financial resources. The new organization of work involved a new division of labor, and the need for the emergence of specializations capable of serving particular technological sectors. Science was also playing an increasingly important role in business.
Scientific studies support this view. For example, drawn up by Dorota Palka and Kinga Stecuła article zat. “Technological progress – Benefit or threat?” details that at the moment we are in a marginal phase, between the third and the fourth industrial revolution, called Industry 4.0. We can read that a large number of companies are not yet ready to make radical changes, but there are already some that are effectively implementing new technical solutions.
The basis of Industry 4.0 is to be IoT and AI
The Internet of Things is supposed to give global and instant access to devices and data, while artificial intelligence is supposed to help automate processes and create new. The blurring of the barrier between humans and machines is to be a feature, aided by digitally-driven social and robotic integration.
It is no wonder that not all companies are ready for the transition into the new era of digitization, as not all of them were in the current one. For now, most companies are still struggling with mobility and automation. Sam digital transformation process It is defined in many ways, although the levels are common. SAP defines this process as a key element of business strategy, which influences the success of undertaken actions. The process is related to technology, people, management and operation. Tomasz Woźniak, CEO Future Mind, defines it as – a continuous process of making business better with the best technology available – says. Digital transformation is meant to ensure rapid response to disruptions and opportunities and to meet customer needs, which are often new and changing with the market. In this way organizations also prepare themselves for future development, otherwise they may become victims of technological debt.
– To paraphrase Tim Robbins, innovation is anything you can do for a customer to make them feel better served, and better able to use your product or service. The same is true for transformation, which concerns two basic areas. From the strategic side, i.e. digitalization of a given process, for example, digitalization of the process of concluding a policy, which we realized for Generali a few years ago – says Tomasz Woźniak – and also transformation from the side of architecture in the broad sense, i.e. looking at the business from the point of view of how we built ourselves digital elements in our organization and continuous work on the optimization of these tools – explains Wozniak.
It turns out that we are not able to do everything according to the initial assumption or idea. The culprit is owned technology debt, or the process of low adaptation to a potentially implemented solution or even the solution itself goes beyond the framework of technology available in the company. which makes it impossible to implant the solution in its initial form. Technology debt dictates what you can and cannot do. Is a determinant of the shape of some products, the application and performance of which could reach higher, but only theoretically, because practice can show the limitations caused by current technicalities. Technological debt can be incurred also by the societies themselves, which, accepting a given solution, do not allow the development of more. It’s mainly faced by companies who, over years of not cleaning up their IT systems, notice how outdated their processes are compared to their competitors, resulting in archaic perceptions and diminished revenue value.
The role of mobile in digital transformation
As techweek states.en the last 30 years has been a real leap in technology. It is hard, to argue with this, which is undoubtedly related to the spread of personal computers and later cell phones. The smartphone is today an absolutely essential tool for using the Internet, whether in the form of acquiring knowledge, information, entertainment, culture or even at the level of relationships.
– An app today is often the solution to many problems, both in-house and consumer. And so, there is at least a decade ahead of us where we will encounter these applications – says CEO of Future Mind.
The answer to the problem of many companies struggling with digitalization can be and usually is mobile applications. The application is a solution that responds to the needs and way of life of people today, but also the very specifics of its use allows for better scalability and mobility of processes, which until now were associated with limitations.
As Future Mind, we also see a growing trend related to the demand for applications within the organization, i.e. those that solve the problems of feed management, onboarding of employees, communication as a substitute for the intranet, which is transferred to a mobile application, etc. etc. – notes the expert.
If you want to learn more, listen to the debut episode of the podcast Mobile Trends Podcast, in which Robert Rachwel’s guest was Tomasz Woźniak, CEO of Future Mind, a company specializing in providing complex technology solutions for clients from all over the world..